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General Information

Oakland Adult and Career Education are responsible for archiving of permanent educational records of students. We are now offering a convenient and secure website for active students, alumni and third parties to request transcripts and other education records online.

Per School District Board Policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the eligible student or guardian if the student is under 18 years of age. If the student is 18 years of age or older, school records will not be released to a guardian without the student’s written consent.

Please note the information below:

• Requests for information must be completed online.
• Phone, Email and fax requests will no longer be accepted for 3rd parties and post-secondary institutions.  
• No walk-in, in-person, or same day service is available.
• When possible student records will delivered electronically in a certified PDF format.  It is important that you monitor your email used during the ordering process for instructions.
• To verify the authenticity of an electronic record please visit scribsoft.com/verify-credentials
• Please allow up to 15 business days to process standard orders.
• You will receive emails from scribOnline@scribsoft.com to notify you of the status of your order.  It is important you read those emails carefully as additional information may be required to process your request.
  
• If you are seeking transcripts from Oakland Unified K12 School District, please click on this link OUSD Records Request for requesting these records.
• Click the appropriate link button to request information. 

Please note that this website is optimized for IE 9.0 and higher, Safari, Chrome and Firefox.

All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.

Back to Oakland Unified's Division of Adult and Career Education Website